FAQ

Impact

How does purchasing the Bamboo Toothbrush support First Nations peoples living in remote communities? 

When you purchase a Red Dust Bamboo Toothbrush you’re supporting First Nations health. 

  • 100% of profits go towards Red Dust mental health and well-being programs in remote communities, creating First Nations jobs and providing critical role modelling programs for First Nations youth.

Can I buy or donate toothbrushes for community? 

Yes. Make a donation via our dedicated Toothbrushes for Community Crowdraiser. Donations of $2 or more are tax deductible. 

Shipping, returns and refunds

How long will it take for my order to arrive?

  • Australia wide: please allow 2-7 business days 
  • International: Not currently available.

Can I get a refund or return my order for any reason? 

Our returns and refund policy can be viewed on this page

Invoicing and bulk orders

Are there any discounts available for bulk purchases? 

Find out more about wholesale and bulk orders for your employees and customers.

Why is my invoice issued by Big Little Stuff? 

Big Little Stuff trading as Big Little Brush (ABN 65 608 096 671) is a wholly owned subsidiary of Red Dust Role Models Limited (ABN 12 118 641 777). 

Red Dust acquired Big Little Stuff in 2023 from its volunteer founders who after 5 years identified its future could best be supported by Red Dust. The link between oral health and Red Dust health and well-being programs made it a relatively easy decision to accept the gifted entity. As part of the acquisition and integration we have re-branded the toothbrushes in order to build a better connection with Red Dust, our programs and the impact of the purchase – to help fund more programs and create more First Nations jobs. 

For accounting purposes and reporting requirements all purchases are transacted under Big Little Stuff. 

Sustainability

Where are the toothbrushes manufactured?

The toothbrushes are manufactured in China, where bamboo is a cultural plant that grows in mountainous regions.

Manufacturers often partner with local farmers to harvest bamboo for production purposes.

Is the bamboo used sustainable?

The bamboo supplier complies with the requirements of the FSC Standard for Chain of Custody Certification, as well as conforming with the quality management standard ISO9001:2015.

The nylon bristles are BPA free and food grade. 

What is Nylon 4? 

Sounds like we made it up, right? Well no, Nylon 4 is a petroleum-based plastic that has been shown in lab studies to biodegrade between 3 – 4 months in the environment under certain conditions. 

Are the bristles of the Bamboo Toothbrush biodegradable? 

While the bamboo handle is biodegradable, the bristles are not. Currently, most toothbrush bristles are made from nylon, which is not biodegradable. However, we encourage customers to recycle the bristles to minimize environmental impact. 

How do I dispose of the Bamboo Toothbrush? 

To dispose of the Bamboo Toothbrush, simply remove the bristles (which are not biodegradable) and recycle them separately. The bamboo handle can be composted or disposed of in organic waste bins, where it will naturally decompose. Check with your local council for recycling in your local area. 

Product

What makes the Red Dust Role Models Bamboo Toothbrush different? 

Our bamboo toothbrush is made from sustainable bamboo, which is biodegradable and environmentally friendly. It features medium bristles suitable for gentle yet effective cleaning, and each purchase supports Red Dust Role Models' programs for Indigenous youth. 

How long should I use my big little brush for? 

Your brush should only be used for 3 months (12 weeks) or until you notice the bristles becoming frayed (don’t go too hard soldier, you’ll hurt your precious gums!). That’s the beauty of our twin pack of brushes, you’ll be good to go for 6 months (which is how often dentists recommend you schedule a visit to maintain your healthy teeth and gums). 

The bamboo handle is slightly changing colour, is this ok? 

Yes, it’s 100% safe and normal if you see the bamboo lighten slightly. It’s a natural material unlike plastic, therefore you may see a slight change in its colour. As the bamboo ages, if it feels dry on your skin try running it under the tap to wet completely. 

Can I purchase the Bamboo Toothbrush in stores? 

Currently, the Bamboo Toothbrush is available for purchase exclusively through our online store. We may explore retail partnerships in the future to make the product more widely accessible. 

Is the Bamboo Toothbrush suitable for children? 

Children’s toothbrushes are not available. 

Do you have any soft bristle toothbrushes? 

At present we only have medium bristle toothbrushes available. We found most of our customers prefer the medium bristle. Having fewer product options also helps support our mission with greater impact.